Roadrunner Custom Remodeling Inc. owner/president Patrick Benkowski is proud of his business model.
He employs one crew of experienced craftsmen who perform one job at a time for one client at a time.
“We show up every day and work until the work is complete. Then, we move on to the next job,” said Benkowski.
His operating concept has served the full service bathroom and kitchen remodeling contractor well locally for 14 years.
This fall the remodeling contractor reached a milestone of completing 500 projects since incorporating in 2001 in Fountain Hills. Benkowski and his crew tackle about 35 remodeling jobs annually or roughly four per month.
The winter months of January through March are the busiest time because of seasonal residents.
To his credit, no complaints have been filed against the company with the Arizona Registrar of Contractors throughout its history. The fully licensed, bonded and insured firm consistently earns an A-plus rating with the Central Arizona Better Business Bureau.
Benkowski started in the remodeling industry in 1982, first as a field apprentice in the Milwaukee area. He later transferred his management and accounting skills as the general manager, financial officer and president of a $1.5 million volume company.
He eventually sold his half of the business to his partner and brother, and moved his wife and three children to Fountain Hills in 2001.
Before a prospective customer contemplates a remodeling project, Benkowski suggests that the individual consult his in-depth remodeling website at roadrunnerremodeling.com.
“The goal of this website is to introduce you to our company, show you examples of our work, educate you on the pitfalls of remodeling, help you compare contractors and show you the latest trends in the industry,” explained Benkowski.
The website also provides testimonials from past customers and introduces employees who would be working on the project.
“We have been told time and time again by people all over the country that this is the most consumer-friendly and comprehensive website in the kitchen and bath industry. Why do we do it? Because the more you know, the better we look,” he said.
Twenty-six educational articles are posted, including one on how to avoid remodeling nightmares. A photo gallery displays before and after views of the company’s work.
“We are not just selling tubs, sinks, showers and fixtures,” Benkowski said. “We are selling a total remodeling experience.”
The current trend is transforming master bathrooms into resort-like spas, said Benkowski.
“People want their own escape. They come home and desire a retreat where they can relax,” he said.
Costs to renovate a master bathroom can vary widely depending on plumbing fixtures, tile and lighting. A typical master bathroom project comes in around $15,000 or $8,000 to $10,000 for a guest bathroom.
Kitchen renovations (cabinets, countertops, flooring and lighting) are more costly, ranging in most cases from $35,000 to $50,000.
Benkowski is a past president and current secretary/treasurer of the Phoenix Chapter of the National Association of the Remodeling Industry. He also is a member of the Fountain Hills Association of Licensed Contractors. Roadrunner is a “lead safe” certified firm registered with the Environmental Protection Agency.
Involved in community organizations, Benkowski is treasurer of Four Peaks Rotary and a member of the Fountain Hills Sister Cities.
The company can be contacted by calling (480) 816-0788.
Article by Barb Charzuk of the Fountain Hills Times