Living through a remodeling project has inherent challenges. You have strangers working your house. Your living spaces are disrupted. People and animals living in the house have to adapt to the changes as they are occurring.
Scottsdale resident Laura Burke learned, however, the remodeling can be a pleasant experience. She recently finished a second project with Roadrunner Customer Remodeling Inc. A third remodeling job is planned to begin this summer.
“I had interviewed other contractors and couldn’t pull the trigger on hiring somebody,??? she said. “About a year ago, I went online again to research contractors.??? She found Roadrunner’s website and liked what she saw. Patrick Benkowski, CR, owner of Roadrunner Custom Remodeling Inc., features before and after pictures of his work on his website. “The thing I really liked about his proposal is that he included many different photos of different jobs,??? Burke said. “When you find a photo you like, the customer’s name and phone number is listed. You can call them directly and get their feedback. It is a really good feature.???
When Benkowski went to her house, she said he was “very organized, very thorough and very helpful.??? She said she was planning to remodel her two bathrooms and her kitchen. Benkowski broke the job into three parts, starting with the guest bath. “I really liked that,??? Burke said. “The other contractors I talked with gave me proposals as one project. The was a little scary and expensive up front.??? The smallest, and least risky job, proved to be a good way to start. “I loved what they (Roadrunner) did with the guest bathroom,??? Burke said. “It was very comforting knowing they would be doing the master bath and kitchen as well.???
Another plus, Burke said, is Roadrunner only performs one job at a time. “They promise the will be there every day until your job is done,??? Burke said. “They are not juggling other projects while they do yours.??? As for Roadrunner’s crew, they clean up daily, let the customer know what is being done, are sensitive to pets and family members, and keep the customer apprised of any unexpected challenges. “It is just a pleasure working with Roadrunner,??? Burke said. “I would recommend them without hesitation.???
Benkowski is a certified remodeler (CR) and past president of the National Association of the Remodeling Industry, Greater Phoenix Chapter. He is also a member of the Fountain Hills Association of Licensed Contractors and Central Arizona Better Business Bureau. Roadrunner has a perfect record with the Arizona Registrar of Contractors with no complaints throughout the 12-year history of the company. Benkowski has been in the remodeling business for 30+ years. He can be reached by calling 480-816-0788. To view before and after photos, customer testimonials and other useful kitchen and bathroom remodeling information, visit www.roadrunnerremodeling.com