At Roadrunner, we are a small company that performs one job at a time. We have one crew of midwestern craftsmen that work in the field, and the owner (that’s me) does everything else. We have no salesmen, receptionists, estimators, designers or production managers on staff (except me of course). You are dealing with the owner of the company at all times. Since we perform only one job at a time, you are our only customer during the course of your job. There aren’t any other jobs that are more important than yours, and you receive 100% of our attention. Our crew is at your job every day until your project is completed. The owner himself answers the phone and all e-mails personally, so you can always get answers to your questions and concerns 7 days a week right from the top, and from a real live person.
However, since the owner of the company (that’s me again) is the only salesman and business manager, his time is quite limited. On the first phone call you will be asked a series of questions to determine if Roadrunner and you will work well together. By the end of the phone call you will be given a ballpark range of pricing as to what your job could cost. (click here to see what your bathroom project may cost). At that time if that pricing is in line with what you are willing to invest in your home, an appointment will be made for an in home consultation. After the in-home visit, more accurate pricing and a general scope of work will be quoted to you electronically, and you will be given a list of 50 referrals (with links to pictures of their jobs) to call and discuss their experiences with Roadrunner. You will then have an accurate basis to make your decision as to whom you want to work with on your project.
Please keep in mind however that performing one job at a time is also not cheap. We cannot provide that kind of service and be the lowest price. So if you are shopping for a low price contractor, you will need to look elsewhere. Just trying to save us both time.
If this system makes sense to you, please go through the rest of this website thoroughly, and educate yourself on the various remodeling topics, and then give me a call at 480-816-0788 to discuss your project. Or, if you email me digital photographs of your kitchen or bath, I can give you even more accurate pricing right off the bat. I look forward to hearing from you.
President and NARI Certified Remodeler